iGO out of memory – solved

igo-memory-erroriGO Primo navigation software surprised me right at the moment I needed it badly. As always I forgot to upload maps, etc, before travel, so, as usual, I did it at the hotel googling for solution. Visiting Singapore was not different, this time though after uploading extra content iGO choked with “Out of memory. Requested 1701978227 Cache: 0” error. Rolling changes back did not help either. An hour struggle and I caught offender red handed. 

Most people complaining with this error are having fresh setup of iGO. For me it was stable for months so I was puzzled long minutes without googling answer out. I started “divide and conquer”, copying whole software without content. It was working. Then adding maps. Still good. And finally adding Singapore content, to get this nasty unrecoverable error. Unrecoverable because I could not “see” problem that can be undone. As soon as I have used “adb shell” to get inside Android I swore badly seeing this:

255|ViperX@/mnt/sdcard/iGO.bak/license# ls -la
----rwxr-x system sdcard_rw 4096 2013-12-08 10:37 ._MFM_SEA_Singapore.lyc
----rwxr-x system sdcard_rw 1544 2012-07-12 15:17 Android_Primo.lyc

Thank you Apple for dumb fu**ing Finder that has left dot-underscore trash behind, an invalid license file. Let me also admit that iGO developers are also lazy dumb asses parsing blindly .lyc files that may have wrong content; instead of some double-check (file size in header structure of file with CRC applied) it chokes on garbage.

To summarize, if you see “Out of memory. Requested 1701978227 Cache: 0” look for corrupted license files or hidden files with .lyc extensions that may be wrongly parsed by iGO and delete them.


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36 Responses to iGO out of memory – solved

  1. Ivan says:

    Thank you!!! You are time saver :)!!

  2. Fabricio Tamusiunas says:

    Thank you very much!!

  3. Virgil says:

    Thank you BIG TIME !!!

  4. rt says:

    I have the same problem. Already played around with license files, but could not fix the out of memory issue.
    Please upload the license files that are working for you. Thanks

    • andy says:

      Try fresh copy of IGO and add more folders each time, maybe in your case it is not about license files (some people get this effect because of completely different issue). If it does not work send me a PM.

  5. Jan Versteeg says:

    Thank you!

  6. TJ says:

    so do I just delete them?

    • andy says:

      Oh hell yeah! I have reedited post to be more specific. These dot-underscore files are OSX specific files, kind of index files, garbage for other OSes and source of iGO problems.

  7. KB says:

    This definitely helped me a lot. Now I am seeing GPS startup, thanks for that.

    However, I get a fatal error at around 75%.

    Do you know any fix for this?


    • andy says:

      Was it working before or you moved whole iGO to the new hardware? This way or another you need to divide and conquer; start from scratch (fresh iGO) and add stuff starting app one by one to see when it fails, this is the only way to narrow root cause if you have limited knowledge of target 😉

    • driversat says:

      i had same problem .
      i fixed this by removing .fsp files from map folder

  8. Qasir says:

    Hello there! i also have a Same problem Got error massage when i enter new Street Location

    Error Massage : out of memory Requested: 9193260 Cache: 12514

    What should i do! need help urgent!

    Many Thanks!

  9. cat234 says:

    Thank you!

  10. Matt says:

    I am having a similar problem. I have new maps sent from the factory but still recieve the message out of memory


    that is the head unit I am using

    thanks for any help!

  11. David says:


    Interesting topic. I get “Out of memory. Requested : 35831864. Cash: 0”
    => same solution ?

    Where can I find “fresh iGO software” ? How do I start ? First move the folders to another location and then putting them back one-by-one ?



  12. alan says:

    put this in sys txt under [debug]


  13. Alex says:

    Hi there
    I have an IGO Navigation system in my car, used to work fine but later always ask me to restart the system, I did it once and now not working at all, always give me this message Error out of memory Requested 1866708622 Cache 47828.
    Any suggestions or advice
    Thanks in advance:)

  14. Murendeni Thovhakale says:

    You are amazing.just fixed my car gps

  15. Mathew says:

    I have the KKMOON 7″

    having the Error message as follows
    Out of Memory:
    Requested: 116508592

    I plugged it by USB into my laptop but it just keeps saying unknown device saying something about device description failed. so cant find those files you talking about.

    Please help

  16. amr says:

    if I deleted folder save that will delete all my favorite and markers I put right ?

  17. Julio says:

    Thanks.. no more out of memory error. Now I have another problem… it closes when loading and did not register any error.

  18. loller says:

    Thank you!
    Worked even on Windows CE.

  19. Alex says:

    Hi there
    I have an IGO Navigation system in my car, used to work fine but later always ask me to restart the system, I did it once and now not working at all, always give me this message Error out of memory Requested 1866708622 Cache 47828.
    Any suggestions or advice
    Thanks in advance:)

  20. Fahad says:

    I have i go map in auto same problem out of memory cache 325926 ans requested. 3010540964 plz tell me wot can i do


  21. Shane H. says:

    You solved my problem. Remarkably, I came across this by simply googling “1701978227 ” I reformatted my SD card on a PC and created the SD card with the iGO software using a PC instead of the Mac and it solved the problem. Thanks much for pointing me in the right direction.

  22. gps maps says:

    i have the same error Out of memory. Requested 1701978227 Cache: 0. I see many lyc files in primo > license folder. so I just need to delete them all?

  23. Pedro says:

    Hello mates,
    I’m using the IGO Primo and having the ERROR Out Of Memory. Requested:384198644 Cache: 254646 in the middle of Finland, and losted with my wife and little Daughter. Anyone can help me, to solve this stupid problem in my Pioneer device??
    Thank you all

  24. SpeedyHenry says:

    In my case there was a corrupt .kml file (mappy-gps). Emptying the userdata/route – folder was the solution.

  25. Jeff says:

    Anyone still on this topic? I’m receiving an error, Out of Memory. Requested: 3670456552 Cache:0

  26. Lukasz says:

    Thx 😉 good work

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